You will receive a pre-printed returns label inside your order to use in the event that you need to return your order to us.
Package your goods with all original packaging (including your shoe box) with your receipt and completed returns form.
- Securely attach the pre-printed returns label to the front of your return.
- You will be issued with a Fedex or UPS returns label - please carefully check your label for the name of the provider (Fedex or UPS) and head to to the relevant website www.fedex.com/locate/ or www.ups.com/dropoff to find your closest drop off location.
Pre-printed Returns Cost
The pre-printed label is not a free service. The cost of using our pre-printed returns label is $12.50.
Once we receive your return we will refund or provide a credit to you for the value of your returned items, minus the balance of the label, $12.50.
Not using our pre-printed label?
If you do not want to use the label provided for you, you are welcome to send your return to the below address.
Please note that you choose a registered, traceable postage service with a reputable postage provider. Tony Bianco is unable to provide a refund or credit for any packages that do not arrive safely to our warehouse.