What happens if my order is returned to sender?

If our courier partners are unable to deliver your package to you it will be returned to sender back to our warehouse.

Our friendly customer service team will be in touch with you to arrange re-postage once it is delivered to our warehouse - if we are unable to make contact with you after multiple attempts we will refund you your order minus any shipping costs.

If you believe that your item is returned to sender please contact us via Live Chat, via email at enquiries-usa@tonybianco.com or via phone at +1 3232 092 676. Please quote your order number and any relevant tracking ID's that you may have.

Contact Us

Not finding what you're looking for? Contact Us Directly