Due to Coronavirus we anticipate our Online Store may face delivery delays.
Expect longer dispatch time-frames for both Express and Standard orders.
Expect longer transit time-frames once your order is dispatched from our warehouse.
We apologise for the inconvenience and appreciate your understanding during this time.
What shipping options do you have?
For US customers we offer three shipping options for your convenience. Please note that regional areas may be subject to delays on the above time frames -
From our US Warehouse:
Express is 1 - 4 business days from dispatch
Ground is 5 - 7 business days from dispatch
From our AUS Warehouse (International Location):
DHL Express Shipping 4 - 14 days from dispatch
DHL Express Shipping 4 - 14 days from dispatch depending on your zone and whether you’re in a metro region.
How much does shipping cost?
- Ground shipping is $12.50 or FREE on orders over $150
- Express shipping is $20 or FREE on orders over $350
- International DHL Express shipping is $20 or FREE on orders over $350
Do you ship to US military bases or PO boxes?
No, we do not ship to US military bases or PO boxes. Please provide an alternative business or residential shipping address.
How long does dispatch take?
- Due to Covid 19 please expect longer dispatch and transit time-frames once your order is dispatched from our warehouse.
- Orders typically ship the next business day. Please note that our warehouse doesn’t ship orders over the weekend or on USA/AUS public holidays. Dispatch of your order may be delayed during sale or promotional periods.
- Pre-order products are subject to the delivery dates indicated at the time of purchase and may be subject to change.
- For updates on shipping times, please email us at firstname.lastname@example.org or use our Live Chat.
Can I track my delivery?
Once your order has been dispatched, you will receive a shipment notification email which will include your tracking number and a link to the carrier tracking site.
Sometimes the carrier can take 24 hours to update shipping. If you tracking number isn’t updating or working, please reach out to us as soon as you can via email@example.com so we can help.
All online Tony Bianco orders from our US warehouse have a very short window for orders to be changed or cancelled and they are typically fulfilled same day.
What US states do you deliver to?
Tony Bianco currently only delivers to the 48 contiguous states of America.
Do you ship internationally from the USA?
We are now accepting and shipping orders to Canada! If we don’t ship to your area yet, make sure you are subscribed to marketing emails to be the first to know!